Terms of Service

Effective Date: 30.09.2026
Website: https://clearheartenergy.com/

These Terms of Service (“Terms”) govern your use of the website https://clearheartenergy.com/ (the “Site”) and the services provided by Clear Heart Energy (“we”, “us”, “our”), including private energy sessions offered in Evanston, Illinois, and online.

By booking a session, making a payment, or using the Site, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Services

Clear Heart Energy provides private, one-on-one energy sessions. Sessions are non-contact, fully clothed, and conducted in person in Evanston, Illinois, or online via video call. No previous experience, special preparation, or particular belief is required.

Sessions are not a substitute for medical, psychological, or psychiatric care. See Section 8 (Disclaimer).

2. Booking and Payment

  • Bookings are made through the Site or by direct arrangement with us.

  • Payments are processed securely through Square (app.squareup.com). We do not store full payment card details on our servers.

  • Prices for each session type are displayed on the Site and inside the corresponding payment link. Prices are in U.S. dollars.

  • Payment must be completed to confirm a booking, unless otherwise agreed in writing.

3. Cancellations and Refunds

  • If you need to cancel or reschedule, please notify us at least 24 hours before the scheduled session.

  • Cancellations made less than 24 hours before the session, or no-shows, may be subject to the full session fee, at our discretion.

  • Refunds for cancelled sessions are issued through Square to the original payment method and may take 5–10 business days to appear, depending on your bank.

  • If we need to cancel a session for any reason, you will be offered a full refund or the option to reschedule.

4. Gift Certificates

  • Gift certificates are available for purchase and are valid for the period indicated at the time of purchase.

  • Gift certificates are non-refundable and cannot be exchanged for cash.

  • They may be transferred to another person with prior notice to us.

5. Your Responsibilities

By booking a session, you confirm that:

  • You are at least 18 years old, or have the consent of a parent or legal guardian.

  • You will provide accurate contact information so we can send confirmations and reminders.

  • You will attend the session in a safe and quiet environment if it is held online.

  • You will inform us of any condition that may affect your ability to participate comfortably.

6. Our Responsibilities

We will:

  • Provide sessions in a respectful, confidential, and professional manner.

  • Make reasonable efforts to accommodate rescheduling requests.

  • Protect your personal information in accordance with our Privacy Policy.

  • Not disclose the content of your sessions to third parties, except as required by law.

7. Confidentiality

Everything discussed during a session is treated as confidential. We will not share session content with anyone without your written consent, except where disclosure is required by law (for example, in cases involving risk of harm to you or others, or where mandated by a court order).

8. Disclaimer

Energy sessions are a form of complementary wellness support. They are not medical, psychological, or psychiatric treatment, and they do not replace consultation, diagnosis, or care from a licensed healthcare professional.

  • We do not diagnose, treat, or cure any medical or psychological condition.

  • If you are experiencing a medical or mental health emergency, please contact emergency services or a licensed professional immediately.

  • You remain responsible for your own health and well-being and for seeking appropriate professional care when needed.

9. Limitation of Liability

To the maximum extent permitted by law, Clear Heart Energy shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services.

Our total liability for any claim arising out of or relating to a session shall not exceed the amount you paid for that session.

10. Intellectual Property

All content on the Site — including text, images, graphics, and articles — is the property of Clear Heart Energy or its licensors and is protected by copyright. You may not reproduce, distribute, or use it for commercial purposes without our prior written permission.

11. Third-Party Services

The Site uses third-party services, including Square (payments), Google Analytics 4, Google Search Console, Google Maps, Google reCAPTCHA, and email delivery platforms. Your use of those services is also governed by their respective terms and privacy policies. We are not responsible for the content or practices of third-party services.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Cook County, Illinois.

14. Contact Us

For questions about these Terms, please contact us:

Clear Heart Energy
Evanston, Illinois, United States
Email: alex@clearheartenergy.com