Privacy Policy

Effective Date: 30.09.2026
Website: https://clearheartenergy.com/

This Privacy Policy describes how Clear Heart Energy (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use the website https://clearheartenergy.com/ (the “Site”) and our services.

We are based in Evanston, Illinois, United States. By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you voluntarily provide:

  • When you fill out a contact form, book a session, subscribe to our newsletter, or communicate with us — your name, email address, phone number, city or state, and the content of your message.
  • When you book or pay for a session — your name, email address, phone number, and appointment details.

Information collected automatically:

  • When you visit the Site, our server and analytics tools may record your IP address, browser type, operating system, device type, time of visit, referring page, pages viewed, and general browsing behavior.
  • We use cookies and similar technologies (see Section 4) to collect and store this information.

Information from third-party services:

  • Payment information processed through Square (see Section 3).
  • Analytics data from Google Analytics 4.
  • Spam-protection data from Google reCAPTCHA.

We do not collect sensitive categories of personal information such as health data, biometric data, or precise geolocation.

2. How We Use Information

We use the collected information for the following purposes:

  • responding to your inquiries, requests, and session bookings;
  • processing payments and sending booking confirmations, reminders, and service-related messages;
  • providing, maintaining, and improving the Site and our services;
  • sending informational or marketing communications to which you have consented (you may unsubscribe at any time);
  • monitoring and analyzing Site usage trends and performance;
  • preventing spam and abuse of our forms;
  • complying with legal obligations and enforcing our rights.

We do not use your information for automated decision-making or profiling that produces legal effects.

3. Sharing of Information

We do not sell your personal information. We may share information with the following service providers, strictly for the purposes described above:

  • Square (app.squareup.com) — for processing payments for sessions and gift certificates. Square processes payment card data in accordance with its own privacy policy and PCI DSS standards. We do not store full card numbers on our servers.
  • Email service provider — for sending booking confirmations, reminders, and other transactional or service-related messages.
  • Email marketing platforms (e.g., Mailchimp or Brevo) — for managing newsletter subscriptions and sending news, articles, and special offers. You can unsubscribe at any time using the link in the email.
  • Google Analytics 4 — for analyzing Site traffic and visitor behavior. Data is collected in an aggregated and, where possible, anonymized form.
  • Google Search Console — for monitoring how the Site appears in Google Search results.
  • Google Maps — for displaying the location of in-person sessions in Evanston, Illinois.
  • Google reCAPTCHA — for protecting our forms from spam and automated abuse.

We may also disclose information:

  • Legal requirements: when we believe in good faith that disclosure is necessary under law, regulation, legal process, or a government request.
  • Business transfer: in the event of a merger, acquisition, or sale of assets, your information may be transferred as an asset. We will notify you of any such changes.

We do not share your personal information with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies. For full details, please see our Cookies Policy. In short, these may include:

  • Essential cookies — required for the Site to function properly.
  • Analytics cookies — set by Google Analytics 4.
  • Functional cookies — used by embedded services such as Google Maps.
  • Security cookies — used by Google reCAPTCHA to protect our forms from spam.

You can disable cookies in your browser settings at any time; however, this may affect the functionality of certain features of the Site.

5. “Do Not Track” Signals

Some browsers offer a “Do Not Track” (DNT) feature. We currently do not respond to DNT signals. To learn how to manage tracking technologies, please refer to your browser’s help documentation.

6. Your Rights

California Residents (CCPA/CPRA)

If you are a California resident, under the California Consumer Privacy Act (CCPA/CPRA), you have the following rights:

  • Right to know — what categories and specific pieces of your personal information we collect, use, and share.

  • Right to delete — to request deletion of the personal information we have collected, subject to certain legal exceptions.

  • Right to correct — to request correction of inaccurate personal information.

  • Right to opt out — to opt out of the “sale” or “sharing” of personal information. We currently do not sell or share personal information as defined by the CCPA/CPRA.

  • Right to non-discrimination — exercising the above rights will not result in discriminatory treatment against you.

To exercise these rights, please contact us using the details in Section 11. We will respond within the timeframes established by law (generally within 45 days, with possible extension).

Other U.S. Residents

Residents of other U.S. states with applicable privacy laws may have similar rights, including the right to access, correct, delete, or restrict the use of their personal information. To exercise any of these rights, please contact us using the details below.

International Users

If you are visiting the Site from outside the United States, please note that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to this transfer.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted connections (HTTPS), restricted access to personal data, and the use of reputable third-party processors (Square, Google, and email service providers).

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. For example:

  • Booking and payment records are retained for accounting and tax purposes.
  • Newsletter subscriptions are retained until you unsubscribe.
  • Analytics data is retained according to Google Analytics 4 retention settings.

9. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We will notify you of material changes through a prominent notice on the Site or by email (where applicable).

We encourage you to review this Policy periodically.

11. Contact Us

For questions or requests related to this Privacy Policy, please contact us:

Email: alex@clearheartenergy.com

Company address: Evanston, Illinois 872.280.4616